7/31/2023 0 Comments Frank jasper workoutThe tour busses SHOULD NOT be allowed to enter into the parking lot as it makes it difficult to get in and out as there just isn’t enough space. ![]() ![]() Oh also our cousins parked truck was hit by a tour bus. Overall we were terribly disappointed with our stay. Oh I also forgot to mention that the know on the hot tap on the tap does not stay on properly either. I don’t normally leave bad reviews but our concerns were due to a lot of safety problems. This motel definitely needs a renovation and for the price they charge it makes it to believe they can’t bring it up to proper standards. Our cousin was sitting on one of the patio chairs reading a book and noticed a bad soft spot where the chair was sitting and had to move cause he thought he was going to go through it. There was also damage(seems like moulding issues) to the balcony outside one of the rooms. We ended up getting charged twice for one room so now we have to wait for a refund. When we checked in the woman at the front desk didn’t seem friendly and was helping 2 of us at the same time which made her screw up on our booking. There are no cushions for the wicker furniture outside which made it very hard and uncomfortable to sit on. We plugged in the tea kettle they provide and it blew the breaker, the rooms are very outdated. We stayed here for a family reunion and it was by far one of the worst ran down motels we’ve ever stayed at. Sincerely, Mostafa EL Aziz – General Manager We look forward to welcoming you back for an even better experience. Thank you again for choosing the Tonquin Inn. However, we're pleased to hear that the restaurant staff provided polite and attentive service. We appreciate your feedback and will share it with the culinary team to further improve the dining experience for our guests. Regarding our Whisky Jack restaurant, we apologize if it did not meet your expectations in terms of food. We pride ourselves on maintaining high cleanliness standards to ensure our guests' comfort and well-being. It's great to hear that you found your room to be clean and the bed comfortable. Your feedback is important to us, and we will take it into consideration as we plan future renovations and upgrades. We are continuously working on improving our facilities to ensure a comfortable and pleasant stay for our guests. We apologize if you found the overall appearance of our property to be tired. We appreciate your comments and would like to address the points you raised. ![]() Wyndham Grand Cancun All Inclusive Resort & Villasĭear Simon, Thank you for taking the time to share your feedback regarding your recent stay at Tonquin Inn in Jasper.Hilton Tulum Riviera Maya All-Inclusive Resort.Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.Hotels near SunDog Transportation and Tours.Hotels near Vieille Caserne De Pompiers De Jasper.Hotels near Jasper Fitness & Aquatic Centre.Hotels with Complimentary Breakfast in Jasper.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |